FAQ

You may contact our customer service by telephone:

+1(800) 259-6147 (United States of America), service open Monday to Friday 9am to 7pm EST and Saturday 10 am to 6 pm EST

+33 (0)1 47 48 79 69 (Europe and Switzerland), service open Monday to Friday 9am to 7pm and Saturday 10 am to 5 pm wet

4006710508 (china), service open Monday to Friday 10 am to 7 pm and Saturday 10 am to 5pm CST

+81 03-4578-0827 (japan), service open Monday to Friday 9 am to 11 pm and Saturday 10am to 5 pm YAKT

Or by email at customercare@bonpoint.com